Dear Valued Customer,

In light of the COVID-19 pandemic and these times of uncertainty, we want to share with you ZETTLER Group’s strategies to safeguard our customers and employees. Our goal is to continue providing you excellent service, and we commit to having robust business continuity plans, consistent support, and product availability.

• Due to certain exemptions, our new warehouse location in Vista, California will remain open for receiving and shipping product. Specific measures have been taken to ensure a safe and healthy environment for our employees.
• The majority of our Sales, Administration and Support staff will be working remotely. We will continue to provide seamless support to our customers.
• Our processes and procedures will not change. Customers can continue to place orders through regular channels.
• Our factories and office locations in China, Vietnam and Hong Kong are back to work and fully operational. Our supply chains are stable.

Your success is important to us. We understand how to provide stability in times of uncertainty. As this is a fluid situation, we will continue to provide regular updates should anything change.

If you have any questions or concerns, please reach out to your Sales contacts.

Yours sincerely,
Max Moegling
Vice President, Finance and Administration
ZETTLER Group North America
www.zettlerusa.com